Eran Mazor Hecht

Ordering your next Jeans or Dress? At ZenShop, we understand the importance of a seamless shopping experience, especially when it comes to finding the perfect fit for your style. To make your onlin...

Click & Collect is an easy way to order and get your items quickly. Click & Collect information is detailed below. You can use bulleted lists to highlight content:  Highlight #1 Highlight #2 Highl...

Madison Club VIP members have additional delivery options at a discount. These delivery options are detailed below. You can use bulleted lists to highlight content:  Highlight #1 Highlight #2 High...

If you need to make a return use the submit a request button above, reach out to us at support@zenshop.com and our team can assist you. You can also go directly to our return form: please click her...

We have a refund policy outlined here. Depending on the reason for your return or refund, you may be entitled to a full or partial refund. You can use bulleted lists to highlight content:  Highlig...

When an item does not work out, we can initiate a refund via the original method of payment or provide you with store credit. You can use bulleted lists to highlight content:  Highlight #1 Highlig...

You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...

If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...

You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...

This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...